Ignored Elements
While recording user actions, logged information can contain elements, that are not related to the current task. For example, a user can open a messenger to read an urgent message. You can choose to ignore applications, certain forms, or types of events in task definitions. These elements are not deleted from the log but are not taken into consideration when defining tasks. The ignored forms and applications are grayed out in the log.
How to ignore forms and applications
You can ignore an application with all forms or the form itself using the following project units:
in Task definition editor
in From editor
on Task schema
How to ignore types of events
Some user actions may not be useful for analysis, for example, changing tabs or opening a new window. To ignore navigation or execution events:
- Open Control level of form by double-clicking a form in Task definition editor.
- Click Set ignore type and mark events to ignore.
To cancel ignoring:
- Open Control level of form. It can be any form in a log.
- Click Set ignore type and unmark types of events.
5/25/2023 10:12:06 AM