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Troubleshooting

Scheduled upload fails

A series of unsuccessful scheduled uploads may be caused by reaching the subscription limits. New data may exceed the number of timelines or events allowed by your account plan. Make sure that you have enough capacity in the involved account, to do it, in Timeline interface click your user avatar at the bottom of the left bar, select Account, and navigate to the Details section.

General Error

Connection string must not contain line breaks. The Connection string editor accepts them, but connecting using such a string may result in an error. Other misplaced whitespace characters could cause similar issues.

If used in an ODBC connection string, a login or password must not contain the following characters: [] {}() , ; ? * ! @. These characters are used to either initialize a connection or separate connection values.

Character encoding issues

There are two versions of the PostgreSQL ODBC driver. PostgreSQL Unicode is a Unicode-enabled driver that works well in most cases. If your database runs in ANSI mode, it is recommended to use PostgreSQL ANSI driver instead.

22.02.2024 17:28:05

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