Task Mining Project
A Task Mining project is a type of Timeline project, that uses information about recorded user actions for business process analysis. It allows to get insight into the actual processes: how users work, what applications they use, and what seemingly easy tasks go beyond the expected execution time.
For example, analyze which business processes are the most difficult to perform. To do this, record user actions and upload them to Timeline. After identifying tasks, you will see their complexity. The more applications and actions involved in the task, the more complicated it is. You may want to reorganize this task to make its automation easier in the future.
To begin with a Task Mining project:
- Upload logs to the project from Recording Service.
- Open the Logs tab in Recording Service.
- Select logs to upload.
Note. You may need to configure a connection to Timeline. Click Connect in the pop-up message that appears in the top right corner. A page will open, where you will have to enter your Timeline credentials (i.e., your e-mail address and password). Click Allow to give Recording Service permission to upload logs into Timeline.
- Click Load to project in the top right corner.
- Select the Create project tab, type a name, and click Create.
- Click to see the log import status. After the program finishes the import, click the project name link to navigate to the Task view page with project overview information.
- Identify tasks and cut logs to get timelines.
- On the Task view page, click Let's start in the TASKS pane.
- Click Discover task and select forms to add to the task.
- Enter the task name and click Create task.
- Click Apply and cut logs in Task definition editor.
You will see the updated task information on the Task view page.
- Proceed with data analysis using any of the built-in analysis modules.
For details, see Data Analysis.
For a more detailed description of the Task Mining working process, see Workflow Guideline.
5/25/2023 10:12:06 AM