What's new in ABBYY FlexiCapture 12

Inbound communication can be classified by form and content, and thus support your organization in optimizing information-driven processes. It detects every incoming document type, applying logical form that leads to faster response times and prompt decision-making.

Classification technology comprises image classification, which takes advantage of deep learning (Convolutional Neural Networks) and allows sorting of documents by appearance or pattern, and text classification, which relies on statistical and semantic text analysis. ABBYY FlexiCapture allows users to use any of these technologies separately or to take advantage of both simultaneously.

SLA monitoring is the cornerstone of how business operates. Perform monitoring and analytics with new SLA Monitoring feature to ensure your systems are delivering the optimum results and performance. Set document time processing by batch type and change the order of tasks in a queue to speed up for the required timescales. Distribute tasks close to expiration manually in case of overloading. Meet your processing and timing requirements, ensure the system is delivering with standard reports and dashboards.

SLA settings

Create a secured and isolated environment for tenants and apply common policies to different users with the Multi-tenancy feature. Use secure, centralized administration tools to protect data across multiple workgroups with less time for set-up.

Multitenancy

Predefine document sets for specific processes, transactions or use cases like customer onboarding cases (accounts opening, getting mortgage or other loans) or incident management (insurance claims, customer service) with the new Document Sets for Case Management feature. Present all valuable information from documents in the summary section and speedup verification of a whole Document Sets. Automatically check document completeness and compliance through pre-defined rules.

Document sets

The Multi-channel input enables you to process both paper and digital documents coming from multiple sources in a single flow – MFPs, network scanners, e-mails, FTP, web post or hot folders and mobile devices. Word, Excel, PDF, email bodies, scanned images, and other digital documents can be processed in the same flow. Text layer of digitally- born documents will be used for data extraction which ensures a high quality of data.

Image pre-processing options

These tools help you analyze document processing flow, ensure continuity of business process, optimize and prioritize resources or packages to tune performance and eliminate bottlenecks.

Administration and Monitoring Console

FlexiCapture API and customization scripts enable development of custom solutions, support specific business scenarios and ensure easy integration into enterprise workflows. They meet the requirements of customized business processes or tailored processing stages and routing to boost specific customer tasks.

Integrating Web Stations into third-party systems

Use mobile devices and other document sources to increase data availability and processing speed. High quality of mobile uploads is ensured by the image enhancement tools. Use Mobile Client for FlexiCapture to send and process end-users documents photographed in front office.

Mobile Client for FlexiCapture