While recording user actions, logged information can contain elements, that are not related to the current task. For example, a user can open a messenger to read an urgent message. You can choose to ignore applications, certain forms, or types of events in task definitions. These elements are not deleted from the log but are not taken into consideration when defining tasks. The ignored forms and applications are grayed out in the log.
How to ignore forms and applications
To ignore an application related to a form or the form itself:
- Open Task definition editor, right-click on the needed form and select Ignore form or Ignore application.
To revert ignoring a form or an application, in Task definition editor on the top pane click and remove the element from the list.
- Select a form and click on the eye icon on the right pane next to the application or form name to ignore or cancel ignoring them.
How to ignore types of events
Some user actions may not be useful for analysis, for example, changing tabs or opening a new window. To ignore navigation or execution events:
- Open Control level of form by double clicking on a form in Task definition editor.
- Click Set ignore type and mark events to ignore.
To cancel ignoring:
- Open Control level of form. It can be any form in a log.
- Click Set ignore type and unmark types of events.