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Connecting to ServiceNow as a Data Source

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Should you have any questions regarding connecting to ServiceNow, please submit a request to the ABBYY technical support service on this page.

Steps to Connect ABBYY Timeline To ServiceNow Instance

  1. Login to your ServiceNow account.
  2. Type oauth in the search box to easily find the Application Registry.
  3. Navigate to Application Registry.
  4. Click New to create a new Application.
  5. Choose Create an OAuth API endpoint for external clients from the list.
  6. Enter a name – the name does not matter, type any name (eg. TimelinePI).
  7. Click the lock button near the Redirect URL to specify the Redirect URL.
  8. Enter the URL: https://online.timelinepi.com/oauth.html?service-now
  9. Copy Client ID field for use on ABBYY Timeline.
  10. Save the changes by clicking Submit.

ABBYY Timeline Login Details

Ensure that your browser allows pop-ups from https://Online.TimelinePI.com

Instance Name – comes from the SN instance name which can be found in the SN URL: https://instancename.service-now.com/

Client ID – comes from the newly created Application registry screen

User Name/Password – a valid admin login for the ServiceNow Instance.

22.09.2023 8:59:47

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