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Release Notes

Version 5.3.0

New features

Task Mining

In Timeline 5.3 the Task Mining functionality became much more powerful and user-friendly.

Task Name visualization
In Task Mining projects, you can now easily switch between tasks as between data sets. All views will correspond to the chosen task, and you can change it from any view when needed.

Forms identification
In the new version, Task Mining obtained a fundamentally new approach to recording and analyzing user actions - Forms. A Form is a set of subsequent user actions in one application, window, or a web page. They are detected automatically by the program, and you can check them in the Form Editor view.

Form Editor
A brand-new feature that allows you to review automatically detected forms to improve the Task Definition quality. This helps you to have more control over the result and make the analysis handier and more precise.

Task Definition Editor
Updated Task Definition Editor mechanism, that gives you freedom to set tasks according to your needs. Timeline 5.3 now supports concurrent and parallel tasks, you can set them manually in this interface to ensure maximum accuracy of future analysis. This functionality now offers the following possibilities:

Task Definition Actions - In Task Definition Editor you can add a new task definition, drag-and-drop elements from original sequence to a task, rename tasks, select form type (required, removed, etc.), set special cutting mode and also apply and cut logs.
Ignore elements - you can select and mark applications, forms or action types as ignored. They will not be presented after cutting logs.
Control level - now it is possible to see a task step on a control level. This dialog lists all controls for a selected form and allows a deeper task configuration. Here you can choose a specific control that will be a task start or end instead of the whole form.
Single form task - tasks that contain only one form became configurable. In Task Editor you can drag-and-drop one form to the task area and determine it as a full-scaled task for further analysis.

Task View Schema
This is a new feature that allows you to have a graphical representation of data and gives you more task details, important when choosing automation candidates. Starting from Timeline 5.3 you can see the hierarchical logs structure on a graph as a visual result of the Form Editor and Task Definition Editor settings.

The Schema visualizes many different elements and gives you a large variety of display settings as showing percentages, more or less task variation, specific element details and many more. You can: ignore forms and applications so they are not shown in the schema; make a page, application Ad hoc, so they disappear from the main display and are placed into a special ad hoc section; declare that the order of several controls doesn’t matter and some pages or applications are optional; rename pages and applications and add comments to each element on a schema.
For determination of specific detail, Schema allows to display forms that a node contains by double-clicking on it. When expanding a node, the graph restructures itself and displays transitions between the controls of the chosen app and other apps involved in the task analyzed. From here you can go down to controls to take a closer look at a certain workflow step and set up a link to a Process Analysis project from this view.

Timeline

Terms of Service
All the separate Master Service Agreements are unified in the single Terms of Service document for all regions. For new registrations, it is accessible via a link from the modified End User License Agreement window. Existing user can read the new Terms of Service on this page.

ODBC data sources
Set of supported data sources is expanded. Since there are third-party ODBC drivers available for a wide range of databases, in Timeline 5.3 it is possible to upload data from various databases like PostgreSQL, MS SQL and Oracle. The ODBC connector is available as an External Import Adapter in the ETL (Repository) Data Sources configuration.

Blue Prism support
Timeline 5.3 allows integration with Blue Prism Capture. It is now possible to export tasks from Timeline in JSON format to 2.1 and 3.0 Blue Prism Capture versions. Blue Prism Capture – is a simple tool to record, visualize and edit Task Mining processes for further PDD creation or export to Blue Prism Automation.
The presence of this feature depends on your license and additional settings. Export is not allowed for Task Mining Projects by default, first, it has to be enabled in the Admin-app. An export file size limit can be also set there.

Attribute distinct count metric
Timeline 5.3 allows to create a new Metric type to count distinct of an attribute.

Clone projects
You can now create a copy of an existing Process Analysis project with its data. Cloning of Task Mining projects is not supported in Timeline 5.3.

Improved performance for projects in large mode
Internal algorithms are adjusted to assure faster handling of large projects. Timeline 5.3 tends to minimize processing time difference between projects in standard and large modes. Breakdown by dimension histograms for Duration, Count, Count unique, and Time gap metrics on the Project Home page are now supported in large mode projects.
Important. Big Data feature in Repository is no longer supported, please use Large Data Mode for projects.

Personal Data protection - delete suspended accounts
Starting from Timeline 5.3, all your personal data will be deleted when the time period for a subscription being suspended is over. Subscription becomes suspended when its validity expires, you will receive a series of email notifications to warn you in advance about subscription expiration. After being suspended for 30 days your data in project and repositories, account and subscription records will be erased.

Chart settings update
New options are added in the Charts tool. A limit of datapoints became configurable in the Data Threshold, you can now decide how many datapoints are shown and to hide or to aggregate others.

Query attributes
When creating a query, it is now possible to use two new operators: Equals any of and Contains any of. They allow to find timelines with attributes that correspond to the entered values according to the operators' logic. You can enter as many values as needed separating them with commas.

For vendors

License plan type
Timeline 5.3 offers its best with a personal approach - licenses are configured for each customer separately to meet the exact needs of each user. Plan type of a license is added to licenses tab in Admin-app, so this information will be also available in exported CSV from there. Now you can see your license's plan type even if you have no access to the Admin-app.

Email sender and the support email
Timeline 5.3 offers more flexibility for custom needs as configuring email sender and a link to support email. You can now set a branded electronic address for service mailings, e.g. a no-reply one, and add a different support email that is more convenient for you.

Improvements

Task complexity
The complexity algorithms are tuned to increase calculation accuracy.

Link to Process Analysis project
You can setup a connection between Task Mining and Process Analysis projects from a Task View Schema. It means to link a control in a task with an event in a process, which allows a cross-analysis of two projects of different types and to get a more detailed representation of an event any time.

Behavior of the Recording Service on disconnection
If a local Recorder loses connection with Recording Service, all the unsent data will be processed after the connection is restored.

Fixes

Task Mining

Task Mining missing clicks from Add-in button in Outlook fixed
Task Mining recorder is no longer recording every keystroke.
Double clicks recording fixed.

Timeline

General interface and dialogs improvement
Corrected Interval calculation when Calendar is applied.
PDD export error fixed.
Users with Charts now can be removed from account.
No password email address can now be used in SMPT Server Configuration.
Help link in Select Milestones in Schema configuration fixed.
Timeline Windows installer fixed to accept credentials correctly.
Connection String for data sources in repository now has no character limits.
Schema not rendering properly fixed.

Known issues

High CPU load
You can experience a CPU load increase after Timeline installation. You can learn the root cause and a possible workaround in the Timeline Known issues article.

Version 5.2.0

New features:

Timeline

Large Data Mode
Timeline 5.2 allows processing large datasets. Upload data files into projects in Large Data Mode, containing up to 100 million events.

Selecting Date Range When Uploading Data via ServiceNow
Now you can upload data via ServiceNow not only for the specified last time period but also for a set time interval between two dates.

Applying To-Do Lists to Multiple Tables
In the Tables section of the repository, you can apply a specified to-do list to multiple selected tables.

Displaying and Sorting Timeline
Now you can sort and arrange paths independently in the Path analysis module using Ascending and Descending metrics values.

Visualizing Combination Charts
Sort data on X-axis by ascending or descending combination charts in the Charts module.

Streamlined Login
The login panel in Timeline 5.2 is changed for convenience, providing you much better login experience.

Task Mining

Deleting Logs
This version allows deleting logs from a Timeline project through a selection dialog. Remove unnecessary logs to free both memory and storage space.

Creating Process Schemas Based on Automation Candidate
For creating process schemas, you can select any event from a chosen automation candidate as a milestone.

Hide or Gray Ignored Events and Applications
You can hide or gray ignored events, types of events and applications in the Task Definition Editor.

Recorder & Recording Service
New options for event recording:

Record user actions in Citrix.
Record user actions by schedule, for example, only during workhours.

User interface updates:

Supporting Japanese language.
Showing username in the UI.

Fixes:

Exporting Japanese fonts to PDD/PDF files fixed.
All events are available now for selecting as milestones in the Process schemas.
Alert emails now contain all timelines added while configuring alerts.
Optimized dashboard visualization.

Version 5.1.0

New features:

ABBYY Timeline

Alerts Webhooks can contain attributes from timelines.
Customer notifications.

Provide status information with admin app.
More detailed status information is displayed on the status page.

X-axis custom sorting on charts, only for histogram mode.
Multiple uploads into the same ETL table.
Recalculate sets button on set list modal allows to recalculated all the sets at the same time.
Improved business duration calculations for projects without time zones.
Remove support for ABBYY Timeline 1.2 and earlier.

ABBYY Recorder 2.0

Improved the meaningfulness of events the ABBYY Recorder produces.
Events in ABBYY Recorder 2.0 are formulated as interactions with UI elements.
Sequence of "low level" events, that represent for example interactions with a combo box, in the new approach will be just one event. The previous Recorder did not record most interceptions with buttons and menus if they were produced by keyboard.
ABBYY Recorder 2.0 records such kind of events. The events do not depend on how they were produced: by keyboard or by mouse.
Added Recorder extension for Mozilla Firefox and Microsoft Edge browsers.

Events produced by browser plug-ins are more elaborate and meaningful because plug-ins have access to DOM (Document Object Model).
All three plug-ins (Google Chrome, Mozilla Firefox, Microsoft Edge) share the same code.

LightLogViewer standalone installation support for a tool to allow viewing of recorder logs without the need to install the Recording Service.
Supports the ability to view what is recorded without installing Recording Service.

Fixes:

Changed logic for recording sessions.
If you stop recording a session and then resume it without changing the template, then the log will be written to the same session (it used to be in a new session).
Custom minimum value for interval in alerts.
Administrator can change the minimum time interval for alerts. This feature depends on your license.

Version 5.0.0

New features:

• Update compressed projects

Allows adding data to compressed projects

A new repository operation will create an additional field and extract attributes from a timestamp into it

Extract year, month (as name or number), or day (as name or number)
This will support things such as using day of week as a dimension

Timeline can be installed on Kubernetes and run on a k8s cluster

Task Mining

ABBYY Recorder can record Windows apps and web apps

Windows apps

Apps with standard windows controls or wpf application

Web Apps

Applications that use standard html controls
Chrome is fully supported; other browsers will generate less complete information.

ABBYY Recording Service

Communicates with individual ABBYY Recorders and supports definition of templates, management of recorders, viewing of logs, uploading of logs to ABBYY Timeline, and management of settings. ABBYY Recording Service can run with local on-prem ABBYY Timeline as well as with ABBYY Timeline in the cloud.

Recording templates

A template defines

When to start recording
Whether to include screenshots
Where to obfuscate, or blur, images
What apps and websites to include or exclude from recording

Zoom in/out

Link an event in a process project to a task type
Selecting event in schema gives option to ‘zoom in’ which takes user to new tab showing home page in tasks project filtered to show only tasks/timelines for the selected type
‘Zoom out’ from a log will take user to the Timeline project the log was loaded to

PDDs are lists of events in a task.
For each event we provide an operation and a field as well as a screenshot if we have one
Option to generate in PDF or MS Word

Redaction

Options are no redaction or blur screenshot

Remove potentially confidential data from URLs

Expressions can be defined to map confidential data that might be in URLs into other strings

Highlighting of clicked fields in screenshots

Highlight in a screenshot what was done in a given step

Auto cut suggestions

Look for repeated sequences to recommend as cut suggestions using algorithm
Show user suggestions and allow user to select those to use to define tasks

Manual definition of tasks

User can define start and end events of a task
ABBYY Timeline will then find all instances of this task in logs

ABBYY Timeline Task Mining Homepage

Manage tasks

Display metrics to highlight tasks that are good candidates for automation

Rank automation candidates by complexity

Based on similarity of sequences

Rank automation candidates based on gain

Time saved is time taken by task

Define task cost

Cost for a task can be defined by hour or as a fixed cost per task instance

Filter to show specific task

Select a task type, apply filter, and use all timeline tools to view all instances of that task as you would any other process

Fixes:

Enhanced upload report
Create upload report not just from browser upload but also from sftp and scheduled uploads
Fixed installer not to ask for admin credentials on update
Improved ABBYY Timeline performance in handling large logs
We recalculate set statistics after uploading new data
Fixed error during exporting set
Side by side comparison was not applying metric for all timelines
Emails are not sent when invited user from account

Version 4.11.0

Version 4.10.0

New features:

new connectors

Alteryx connector
DB connector
SAP connector

Dashboard:

clone dashboard
threshold lines on charts

use groups from ADFS identity provider to share projects
central panel to manage scheduled tasks
delete timelines from project
aggregations table for Alteryx export

Fixes:

fixed upload report does not open after failed load-into-project operation in repository view
fixed delete-column operation failing after removing previously set filter
fixed check-date-format button in change-type operation editor

Dashboard

fixed dashboard authorization according to owner, user, dashboard_viewer_only roles
fixed dashboard to handle charts with % in the name

Misc

fixed misplaced tooltip in single-timeline view
updated 3rd party libs to add vulnerability patches
added a lower limit for dashboard chart size, below which only an error message is displayed
improved SOAP webhook error reporting
fixed saving/clearing breakdown dimensions in metric modals
fixed event cost configuration and calculation for time-based costs with lookup table
fixed five9 import to properly report invalid credentials
fixed embedding ABBYY Timeline in iframe
fixed dimension breakdown settings being remembered even after cleared by the user
failed SFTP operations are logged in repository history (if the target is a repository table)
send SFTP upload report email to actual repository owner

Version 4.9.0

New features:

Added new languages: French, German, Italian, Portuguese (Brazilian), Spanish.
ETL queries are limited to 10 minutes. This can be changed on a per account basis in the admin app by editing the license limits. Note that this applies to individual operations users run in ETL, ToDo lists are not limited as a whole, only the operations in them. At the same time, the limit applies to loading the original csv file into the database.
Added a notifications to the JOIN operation that it may take a long time, and it will be canceled in 10 minutes (10 is replaced in the message with the actual limit in the license). It is only shown if the 2nd table has more than 1000 rows.
Made it possible to give the ACCOUNT_ADMIN role to multiple users in an account.
Embedding Timeline in an iframe requires domain to be whitelisted.
Enabled setting the time zone for a project when loading data from ETL. This is analogous to setting the time zone during normal upload.
Added a button to test the data format the user configures in the change type operation editor.
Remove invalid "UTF8": 0x00' characters from CSV files when loaded into ETL.
Added handling of alternative column separators (coma, semicolon, pipe) in csv files uploaded into ETL.
Improved error reporting of misconfigured charts on the dashboad and in chart editor.
Added string and date operators to the case statement in Derived field ETL operation.
Modified Replace substring operation to allow replacement of NULL or empty string values.
Made session timeline configurable in the account view.

Fixes and Tweaks:

Improved handling large datasets in forecast training.
Fixed dashboard charts to handle cases when an event-based metric (e.g. time-interval) is to be broken down by an unrelated dimension.
Fixed a bug in the ‘Show timelines’ button in enlarged chart view. It failed to show the timelines behind the chart if there was no column selected. (In that case, it should show the timelines in the set the chart is based on.)
We changed the default mode of dashboards to ‘view’ from ‘edit’.
Fixed y-axis label formatting on combination charts with time based metric.
Fixed cost configuration when we did not accept fixed cost based on attribute (the user also had to specify a fixed zero amount).
Fixed relative time filtering (current quarter) in charts.
Updated UI framework to Angularjs 1.7.9 to apply latest vulnerability patches.
Added ‘Delete dimension’ button in Path details panel.
Fixed the interval view to keep selected range (min-max, 90%, etc) when changing dimensions.
Fixed the interval view to remember slider positions during page refresh.
Alert SMS used the profile language of the user the SMS is sent to.
Fixed side-by-side charts for truncated texts and we made it remember the last sort-by settings
Fixed breakdown view to use column alias if provided.
Display appropriate error message on phone-number validation screen to let the user know about malformed phone numbers.
Display appropriate error message when import fails due to invalid credentials or not configured API access.
Updated the help links to point to the new knowledge base and documentation.
Modified displaying dates throughout the app to use the format in the browser’s locale.
Fixed ETL load-into-project operation to handle timestamps with too high precision (timestamps are rounded to the seconds).
Fixed calendar config modal where exception days where displayed offset.
Added unit when displaying Total time saving or Total cost saving metrics on bottleneck view.

Version 4.8.8

Version 4.8.7

Version 4.8.6

Version 4.8.5

Version 4.8.4

Version 4.8.3

Version 4.8.2

Version 4.8.1

Version 4.8.0

New features and improvements:

Dashboard:

Metric catalog is split into metrics and charts:

Metrics are reused in charts, side-by-side comparison and path-details modal
Charts are loaded faster as data is pre-calculated

Combination chart is added:

Different sets of data can be displayed on the same chart

Charts from other projects can be added to dashboard
In chart view mode, dimension filters can be applied to charts
In chart view mode, ‘show timelines’ button adds filters from metric, selected dimension and applied dimension filters

Repository:

‘Delete column’ operation is supported
Operation ‘Derived field‘ is extended with options ‘case’ statement

Calendar:

Day of week can be added to exceptions
Exceptions could be sorted by time
Warning is displayed if a exception is created that overlaps non-working days

Project horizon:

The user can set a time interval for the project. Events outside the interval are regularly deleted

Misc:

Width of left menu in repository (and in dashboards) is adjustable by the user
‘Notes’ and ‘Tags’ can be added to project details

Project details are available for users with USER role

New project list in table form
Transfer ownership of repositories
Attribute type in project can be converted (string, number, boolean, date)
Project data export can be compressed
Chart recalculation can be invoked in a project from admin app
Users can choose columns to be imported from Salesforce
Added proper soap configuration panel to alert webhook – the user can choose between the old HTTP POST and the new SOAP webhooks
Forecast training can be stopped, as opposed to aborted, in which case the trained model is saved as is at that moment
Added license expiration emails for ACTIVE account – notification is sent 60, 30, 10, 5, 1 days before expiration and on the same day too
Users can configure a cost unit in the cost configuration modal, and it is used everywhere in the app (currently $ is wired in)
Breakdown updates:

Comparison column chart displays the first 1000 columns
Added an ‘Other’ tile representing the sum of rare values (not in top 100 values)
Added more descriptions about the values

Added automatic deletion of user data 30 days after license expiration
Added new EULA in all regions and make user accept ABBYY privacy and cookie policies

Fixes and Tweaks:

General stability improvements

Version 4.7.0

Version 4.7.2

Version 4.6.0

Version 4.5.0

Version 4.2.0

Version 4.1.0

Version 4.0.0

New features:

True real-time data processing / live data streaming:

Provides zero latency in monitoring and alerting to provide real time process monitoring and remediation efforts via webhooks

triggering alerts sms & email, and web calls as the process happens with no delay

As data is streamed, the application goes through the list of active alerts, testing the alert conditions for each timeline. When any timeline matches the condition, the application verifies its alert status and if it has been already reported, it is ignored. If any new timelines are found the system triggers an alert in real time.

Accepting data via:

RabbitMQ – Pluggable authentication, authorization, supports TLS and LDAP
HTTPS – provides for the safe and encrypted transport of sensitive data in motion

Data Transposition:

Added Transpose to operations functionality in ETL in the cloud

Allows users to convert a single record with multiple selected fields into multiple records

Deadline Forecasting:

Predict and forecast if a deadline is likely to be missed
Allows for the ability to alert staff via sms/email or avoid the missed deadline in another system by alerting via webhooks

Fixes and Tweaks:

License management improvements and adjustments:

Changes to manage account types

Accounts settings for authentication:

Added authentication setting options for administrative account type to better manage authentication for account users

ability to select authentication types, authentication methods, set password length requirements, expiration settings, and prohibiting the use of previous passwords

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Release Notes

Version 5.3.0

New features

Task Mining

Timeline

For vendors

Improvements

Fixes

Task Mining

Timeline

Known issues

Version 5.2.0

New features:

Timeline

Task Mining

Fixes:

Version 5.1.0

New features:

Fixes:

Version 5.0.0

New features:

Fixes:

Version 4.11.0

New features:

Fixes and Tweaks:

Version 4.10.0

Version 4.9.0

Version 4.8.8

Version 4.8.7

Version 4.8.6

Version 4.8.5

Version 4.8.4

Version 4.8.3

Version 4.8.2

Version 4.8.1

Version 4.8.0

Version 4.7.0

Version 4.7.2

Version 4.6.0

Version 4.5.0

Version 4.2.0

Version 4.1.0

Version 4.0.0

Version 3.8.0

Version 3.7.0

Version 3.6.0

Version 3.5.0

Version 3.4.0

Version 3.4.1

Version 3.4.2