Logs

You may want to set up additional options before starting to work with logs. Decide whether to personify recorded logs to see who recorded them. If your processes involve sensitive information, obfuscate it in logs and blur it on screenshots.

Before you begin

Permission required: Recording Service admin.
Your account must be added to the Active Directory group specified during the Recording Service installation, which contains the email addresses of the Recording Service administrators.

Options

Logs settings are divided into two sections.

  • General
    Settings having effect within Recording Service.
    • Show username on the Logs tab
      If turned on, adds a Username column to the table in the Logs tab. This column contains the names of users who recorded the logs. By default, this option is turned off.
      Important. Refresh your browser page to see the changes in the Log tab.
  • Export
    Settings having effect only when logs are exported from the Recording Service. Export means both uploading them directly to the Timeline and downloading logs from the Recording Service.
    • Obfuscate user data
      This option allows protecting sensitive information and ensures data security. By default, this option is turned on. This means when exporting logs, sensitive information is encrypted in text logs and blurred on screenshots as well. If the option is turned off, you can easily read all the texts and see data in the screenshots. To do this just go to the Logs tab and click log ID.
    • Include username
      If turned on, the exported logs contain the name of the user who recorded them. By default, this option is turned off.
    • Include computer name
      If turned on, the exported logs contain the name or ID of the computer on which they were recorded. By default, this option is turned off.

9/5/2024 4:23:54 PM

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