Recorders

On the Recorders page, you will find all installed Recorder instances that were able to connect to Recording Service. A Recorder instance is a workstation where Recorder has been installed. Information about instances and the logs that were recorded on each workstation is displayed in the Recorders table. Only Recorders installed in Server managed mode get into the table of recorders.

Before you begin

Important. Role required: Recording Service user.
If your account is not added to the Admin AD Security group specified during the Recording Service installation, you will not have access to the Recording Service website.

Basic options

Open the Recording Service website and go to Recorders. On the page that opens, you will see all installed Recorder instances that were able to connect to Recording Service. The Host column displays computer names that are visible on the network in the Active Directory domain. The Tag column displays tags added during the installation of Recorder instances.

The following operations are available for the selected Recorder instance:

  • Set template.
    Check the Recorder instance you want to assign the logging template to and click Set template.
    In the opened list choose the template, and then click Select.
    Note. The recording runs automatically if the Start recording when assigned to recorder is enabled in the template.
  • Start or stop log recording on the selected workstation.
    Check the Recorder instance, and then click Start or Stop to run log recording or stop it.
    Note. The log recording runs automatically when a template is set, if the Start recording when assigned to recorder is enabled in the template.
  • Add tag.
    A tag is a simple, non-unique text string that describes a workstation or group of workstations. Click Set tag, enter text in the opened window and then click Save to save it as a tag.
    Username is not recommended as a tag because several users could occupy the same workstation. For example, you can specify the same tag for several workstations, e.g., the 'accounting department' tag. Then you can easily find these workstations in the Recorders list by the 'accounting department' tag.
  • Remove the selected instance from the list.
    To delete an offline recorder select the Recorder instance and click Delete selected.
    Important. Only an offline Recorder instance is allowed to be deleted. The deletion here does not affect the installed Recorder, the instance only disappears from the list. As soon as the Recorder goes online again, it automatically appears in the list. It is not allowed to delete the recorder with statuses online and recording, only offline.
  • Delete logs.
    Using this feature, you can delete all logs recorded on the selected hosts. This will delete the logs of all users who worked on this host computer.

9/5/2024 4:23:54 PM

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