Upgrading Recording Service

If you own Recording Service that comes along with ABBYY Timeline 6.0 or later, you can upgrade to Recording Service comes along with ABBYY Timeline 6.1. This means that you can install a new version of Recording Service, and your databases and logs will be maintained.
Important. Timeline does not have backward compatibility with older Recording Service versions. That means, if you are planning to use Timeline 6.1, you should have Recording Service 6.1 also.

Before you begin

  • It is recommended that you backup your Recording Service database before you perform the upgrade. To do this, use PostgreSQL. It includes utilities that allow you to make backups. These are pg_dump/pg_dumpall and pg_basebackup. For detailed information, refer to https://www.postgresql.org/docs/12/backup.html.
  • Prepare enough storage space. Make sure the size of the free space on the target server is at least 3 times greater than your database size. The upgrade includes switching to PostgreSQL 13, that involves the local database migration.

Basic steps

  1. Run the ABBYY.RecordingService.<version>.exe file to start the Installation Wizard.
  2. Follow the instructions of the Installation Wizard.
    Important. During the upgrade process in the Active Directory security step specify the group for the Recording Service users. This group should contain users of the Recording Service. For more information see Active Directory groups and users roles, see Active Directory Groups.

The upgrade is performed by removing the old version while maintaining all the settings, databases, and logs from the previous version. In this case the installation of the new version is performed in silent mode. Go through all the steps of the Installation Wizard, and click Complete in the last step to complete the upgrade process.

If you can't upgrade Recording Service using the setup, perform the following steps:
  1. Uninstall your Recording Service.
    Your database is maintained while uninstalling.
  2. Run the ABBYY.RecordingService.<version>.exe file to start the Installation Wizard.
  3. Follow the instructions of the Installation Wizard.
  4. To connect to the existing database, you must provide existing values in the Database Connection step.
    1. User login and User password
      Specify PostgreSQL superuser credentials.
    2. Server name
      Specify the server name where PostgreSQL is installed.
    3. Port
      Specify TCP/IP port for PostgreSQL.
  5. In the Create Database step specify:
    1. User to create
      It is a username that will be used for interaction between Recording Service and the PostgreSQL database.
      Important. During every new installation, you must specify a new username.
    2. Database name
      Specify a database name. Installer will assign the database to the specified user.
      Note. If you enter the name of a non-existent database, the installer will create a new database with the specified name.

22.02.2024 17:28:05

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