Installing Recording Service Agent

Before you begin

Interactive installation

Run the ABBYY.RecordingService.Agent.<version>.exe file, select the language to run the Installation Wizard and follow the on-screen instructions in the Installation Wizard:

  1. License Agreement
    Read and accept the license agreement.
  2. User and Password
    Provide login and password for the user with the necessary Log on as service right on the machine that will be used for starting and running the Agent.
    Important. It is recommended to use a password that does not expire over time. You will need to reinstall the Agent every time the password changes.
  3. URL
    Provide your Recording Service URL. You can find it in the Settings tab of Recording Service.

After the installation, Recording Service Agent starts automatically. Make sure Recording Service Agent has been installed correctly by performing a health check.

Command line installation

To install Recorder Service Agent using the command line, run the Abbyy.RecordingService.Agent.<version>.exe file with parameters described below.

Use the following command-line options:

Option Description
ServiceUser User login with the necessary Log on as service right on the machine that will be used for starting and running the Agent.
ServiceUserPassword Password for the user with the necessary Log on as service right on the machine that will be used for starting and running the Agent.
ServiceURI Your Recording Service URL. You can find it in the Settings tab of Recording Service.
/silent

Runs the installation in silent mode.

In the case of silent installation, no setup dialog boxes are displayed, and the program is installed in default configuration.

Example:

ABBYY.RecordingService.Agent.6.1.0.1788.exe /silent  ServiceUser=AgentUser ServiceUserPassword=AgentUserPassword ServiceURI=https://myrecordingserviсe.com:433/
    

This command installs Agent with the following settings:

  • Agent connects to Recording Service hosted at https://myrecordingserviсe.com:433/
  • To start and run the Agent, the specified ServiceUser and ServiceUserPassword credentials are used.

Performing health check

Check that Recorder Service Agent has been installed properly by doing the following:

  • Open Recording Service website in your browser and navigate to the Agents tab. Check that the new agent with the name of the hosting machine has appeared in the list and has online status.

9/5/2024 4:23:54 PM

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