Installing Recording Service Agent
Before you begin
- Setup Local Security Policy.
You will need to provide user credentials that will be used for starting and running the Agent. This user should have an explicit Log on as service right. Assign this right to the user in the Local Security Policy settings.
For more details, refer to Microsoft documentation - https://learn.microsoft.com/en-us/system-center/scsm/enable-service-log-on-sm?view=sc-sm-2022#enable-service-log-on-through-a-local-group-policy - The user that performs installation should be a part of Recording Service admin group.
For more information, see the Active Directory Groups section. - Log in as a Windows administrator or start Agent installer with Run as Administrator.
To perform all activities below, you must be a system administrator of the computer on which Agent is being installed.
Interactive installation
Run the ABBYY.RecordingService.Agent.<version>.exe file, select the language to run the Installation Wizard and follow the on-screen instructions in the Installation Wizard:
- License Agreement
Read and accept the license agreement. - User and Password
Provide login and password for the user with the necessary Log on as service right on the machine that will be used for starting and running the Agent.
Important. It is recommended to use a password that does not expire over time. You will need to reinstall the Agent every time the password changes. - URL
Provide your Recording Service URL. You can find it in the Settings tab of Recording Service.
After the installation, Recording Service Agent starts automatically. Make sure Recording Service Agent has been installed correctly by performing a health check.
Command line installation
To install Recorder Service Agent using the command line, run the Abbyy.RecordingService.Agent.<version>.exe file with parameters described below.
Use the following command-line options:
Option | Description |
---|---|
ServiceUser | User login with the necessary Log on as service right on the machine that will be used for starting and running the Agent. |
ServiceUserPassword | Password for the user with the necessary Log on as service right on the machine that will be used for starting and running the Agent. |
ServiceURI | Your Recording Service URL. You can find it in the Settings tab of Recording Service. |
/silent |
Runs the installation in silent mode. In the case of silent installation, no setup dialog boxes are displayed, and the program is installed in default configuration. |
Example:
ABBYY.RecordingService.Agent.6.1.0.1788.exe /silent ServiceUser=AgentUser ServiceUserPassword=AgentUserPassword ServiceURI=https://myrecordingserviсe.com:433/
This command installs Agent with the following settings:
- Agent connects to Recording Service hosted at https://myrecordingserviсe.com:433/
- To start and run the Agent, the specified ServiceUser and ServiceUserPassword credentials are used.
Performing health check
Check that Recorder Service Agent has been installed properly by doing the following:
- Open Recording Service website in your browser and navigate to the Agents tab. Check that the new agent with the name of the hosting machine has appeared in the list and has online status.
9/5/2024 4:23:54 PM