Troubleshooting

Recorder

Recorder may break such clipboard operations as copy/paste

Recorder instance installed in Server Managed mode does not display in Recording Service

After a successful Recorder installation, users did not detect the Recorder extension in a browser, though this feature has been selected to install

Recorder setup cannot remove the Recorder Firefox extension

Recording Service

Unable to open Recording Service website using its shortcut in the Start menu. The shortcut opens the Default Web Site.

Recording Service installed successfully, but an error occurred while starting the Recording Service website: NET :: ERR_CERT_AUTHORITY_INVALID

An error occurred while starting the Recording Service website: HTTP Error 500.30 - ASP.NET Core app failed to start

Recording Service Agent

Agent has unhealthy status in Recording Service

22.02.2024 17:28:05

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