Recording Service

Operating system Microsoft® Windows Server® 2019, 2022
Additional software
  • Microsoft® Internet Information Services (IIS) 8.5*
  • ASP.NET Core Hosting Bundle 6.0.4*
  • PostgreSQL v. 12 or later*
(to access the Recording Service website)
Google Chrome 100 or later
Hard disk requirements

Recording Service performance may vary depending on the hardware configuration. If you intend to use more than 20 Recorder instances, store PostgreSQL databases partially or fully on the SSD for better performance.

Important. Only the database table with screenshots is allowed to be moved to the new hard disk.

For details see "How to move database tables with screenshots to a new hard disk".

Other requirements
  1. The Recording Service works with Timeline 5.3
  2. Windows authentication is used to authorize the connection between the Recording Service and the Recorder instances installed on users' workstations. Configure Active Directory Groups you plan to use to connect the Recording Service with Recorders in advance. Please refer to the 'Configuring Active Directory Groups to Connect the Recording Service with Recorders' section for guidelines.

* included with the Recording Service installer.

Hardware configuration example

If recording is done for 10 employees during 4 weeks (1 person generates approximately 5000 UI events per day):

  • Operating system: Windows Server 2019
  • CPU: 8 cores or more
  • RAM: 16 GB or more
  • Hard disk space: 256 GB HDD/SSD
  • Logs with screenshots require at least 200 GB

22.09.2023 8:59:47

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