Installing Recorder
Before you begin
Before you begin installing Recorder, pay attention to the following:
- If you plan to record user activities who work using Windows RemoteApp and Citrix Workspace App, install Recorder on a terminal server.
ABBYY Recorder can be installed on the terminal server as if it was a workstation. It will log the actions of users connecting to this server via a Citrix client or RDP. - The user workstations installing the Recorder component, and the server hosting Recording Service must all be members of the same Active Directory domain.
- Add the accounts of users on whose computers you intend to install Recorder to the Recorder writers Active Directory security group you configured before the installation.
- If the appropriate browser extensions are not installed, user activities will not be recorded in Google Chrome, Microsoft Edge, and Mozilla Firefox.
- The Firefox extension for Recorder has several limitations. For detailed information, please refer to the "Known issues" > "Recorder Firefox extension limitation" section.
- A system reboot might be needed during the Recorder installation. Please save your work first, otherwise you may lose unsaved changes.
To install ABBYY Recorder, use one of the following methods:
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