Check TCP/IP Port Availability

If the Timeline website does not open after the installation is complete, the problem may occur due to the busy TCP/IP port specified during installation.

To find open ports on a computer and to check what is using specified port, use netstat command line. Open the Command Prompt (Start > Run > cmd) and use netstat -ano | find /i "<port_number>". It will show you all processes that use specified port. Notice the PID (process id) in the right column:

    • -a
      Displays all active connections and the TCP and UDP ports on which the computer is listening on.
    • -n
      Displays active TCP connections and port numbers in numerical form.
      If you want to free the port, go to Task Manager, sort by PID and close those processes.
    • -o
      Displays active TCP connections and includes the process ID (PID) for each connection.

9/5/2024 4:23:54 PM

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