After you log in to the station and select a project, you see a page where you can get tasks from the queues. The list of available queues depends on your role. In Queues view, you can select a task in any of the processing queues available to you.
For each queue, the following information is displayed on separate tabs: the name of the queue, the number of tasks in the queue, availability of personal tasks (i.e. tasks assigned to a specific user), and the priorities of the tasks. A user having the role of Senior Verification Operator can view the detailed information about the tasks by clicking the Explore queue link.
To start processing a task from a particular queue, click the Get task button on the tab of the desired queue. You will be given the task with the highest priority. If all the tasks have equal priorities but there is a personal task in the queue, you will be given this personal task. If there are no personal tasks in the queues, tasks will be given to you in order of their creation.
Note: Tasks that are overdue or about to become overdue will be given to you ahead of the other tasks in their respective queue. The only exception to this rule are tasks with the extra-high priority, which are processed ahead of the overdue batches.
To start processing a task from any queue, click the green button named Get any task, which can be found at the bottom of the web station page. You will be given the task with the highest priority.
If there tasks which you started processing but then postponed, you will see a Postponed Tasks link at the top of the page, with the number of postponed tasks next to it. Clicking this link will open a list of postponed tasks.
Note: It is recommended to process postponed tasks first, as they are not available to other Operators. If the Operator who postponed a task does not process it for a long time, this will slow down processing of the whole batch.
Additional actions available to the Senior Verification Operator role
- If you have the role of Senior Verification Operator, you can open the list of batches if you need to process a particular batch (send it to a processing stage, change its priority, etc). To go to the batch list, click the corresponding link at the top of the web station page. On the page that opens, choose a batch from the list and perform required actions on it.
- If you have the role of Senior Verification Operator, you can choose a particular task from a queue that contains multiple tasks. To choose a task, switch to the queue view by clicking the corresponding link in the queue window view. The queue view that opens contains the list of tasks and their properties. You can choose a task from the queue based on the task comment, the name of the batch associated with the task or task identifier. To start processing the selected task, click on the link with its identifier. Clicking on the link Get any task opens a task with the highest priorities (in the case of equal priorities, the order is determined by the presence of personal tasks and creation data).
To see if there are any new tasks, click the button at the top of the page.
12/14/2018 7:05:23 AM